I have had nothing but good experiences at South Sydney College. Every member of the staff is polite, professional, and eager to assist students with any issues or queries. They...
Maria Serenia Lee
Build the skills to provide safe, respectful and person-centred support in aged care and community settings.
Not sure where to start? Call us: 02 85998866 or +61 4 13158985 (WhatsApp) or Speak with the Team
Build the skills to provide safe, respectful and person-centred support in aged care and community settings.
Not sure where to start? Call us: 02 85998866 or +61 4 13158985 (WhatsApp) or Speak with the Team
The CHC33021 Certificate III in Individual Support prepares you to provide person-centred care and support to people in aged care, home and community care environments.
You will develop practical skills in supporting independence and wellbeing, following individual care plans, communicating with clients and working safely within health and community services.
The course also covers dementia support, palliative care, chronic disease, mental health, infection prevention and first aid. It combines classroom learning, online study, practical simulations and a minimum of 120 hours of supervised vocational placement.
To enrol, you must:
To successfully complete this course, you’ll need to:
South Sydney College may conduct a pre-enrolment assessment or interview to confirm entry requirements, course suitability and any learning, literacy, numeracy, digital skills or support needs.
All units are delivered across four study terms. The delivery schedule allows students to commence at different scheduled intakes while progressively developing the leadership, curriculum and practical skills required for vocational placement and employment.
| Core Units (9) | Description |
|---|---|
| CHCCCS031 – Provide individualised support | Provide person-centred support that follows individual care plans, preferences and organisational requirements. |
| CHCCCS038 – Facilitate the empowerment of people receiving support | Support people to exercise choice, maintain control and participate actively in decisions about their care. |
| CHCCCS040 – Support independence and wellbeing | Promote independence, wellbeing and participation while recognising and responding to changes in individual needs. |
| CHCCCS041 – Recognise healthy body systems | Develop an understanding of healthy body systems and recognise changes that may require reporting or action. |
| CHCCOM005 – Communicate and work in health or community services | Communicate effectively with clients, families, colleagues and other professionals in health and community settings. |
| CHCDIV001 – Work with diverse people | Work respectfully with people from diverse cultural, social and individual backgrounds. |
| CHCLEG001 – Work legally and ethically | Apply legal, ethical and organisational requirements when providing care and support. |
| HLTINF006 – Apply basic principles and practices of infection prevention and control | Follow infection prevention and control procedures to reduce risks to clients, workers and others. |
| HLTWHS002 – Follow safe work practices for direct client care | Apply workplace health and safety practices when providing direct care and responding to workplace risks. |
| Core Units (3) | Description |
|---|---|
| CHCCCS031 – Provide individualised support | Provide person-centred support that follows individual care plans, preferences and organisational requirements. |
| CHCCCS038 – Facilitate the empowerment of people receiving support | Support people to exercise choice, maintain control and participate actively in decisions about their care. |
| CHCCCS040 – Support independence and wellbeing | Promote independence, wellbeing and participation while recognising and responding to changes in individual needs. |
| CHCCCS041 – Recognise healthy body systems | Develop an understanding of healthy body systems and recognise changes that may require reporting or action. |
| CHCCOM005 – Communicate and work in health or community services | Communicate effectively with clients, families, colleagues and other professionals in health and community settings. |
| CHCDIV001 – Work with diverse people | Work respectfully with people from diverse cultural, social and individual backgrounds. |
| CHCLEG001 – Work legally and ethically | Apply legal, ethical and organisational requirements when providing care and support. |
| HLTINF006 – Apply basic principles and practices of infection prevention and control | Follow infection prevention and control procedures to reduce risks to clients, workers and others. |
| HLTWHS002 – Follow safe work practices for direct client care | Apply workplace health and safety practices when providing direct care and responding to workplace risks. |
| Elective Units (6) | Description |
|---|---|
| CHCPAL003 – Deliver care services using a palliative approach | Provide respectful and compassionate support to people receiving palliative care and their families. |
| CHCAGE013 – Work effectively in aged care | Work effectively within aged care services while supporting the rights, dignity and needs of older people. |
| CHCAGE011 – Provide support to people living with dementia | Provide person-centred support that responds to the individual needs and experiences of people living with dementia. |
| HLTAID011 – Provide First Aid | Recognise and respond to emergencies by providing first aid until further assistance is available. |
| CHCMHS001 – Work with people with mental health issues | Support people experiencing mental health issues while maintaining respectful and professional boundaries. |
| CHCCCS001 – Address the needs of people with chronic disease | Support people living with chronic disease by following care plans and promoting self-management and wellbeing. |
Provide individualised and person-centred support
Promote independence, choice and wellbeing
Support people living with dementia
Work effectively in aged care
Provide care using a palliative approach
Address the needs of people with chronic disease
Work with people experiencing mental health issues
Recognise healthy body systems
Communicate in health and community services
Apply infection prevention and control practices
Follow safe work practices for direct client care
Meet legal and ethical responsibilities
Work respectfully with diverse people
Provide first aid
Follow care plans and workplace procedures
Communicate in health and community services
Apply infection prevention and control practices
Follow safe work practices for direct client care
Meet legal and ethical responsibilities
Work respectfully with diverse people
Provide first aid
Follow care plans and workplace procedures
Duration: 52 weeks (including breaks)
Study Load: Approx. 30 hours per week, including 15 hours of face-to-face classes and tutorials, 5 hours of online or self-paced learning, and 10 hours of homework and independent study. Additional coaching is available by appointment.
Work Placement: Minimum 120 hours in an approved aged care, disability or community care setting
Face-to-Face Classes: Delivered at the Burwood campus
Online learning: Self-paced learning activities completed via the LMS
Trainer support: Ongoing guidance, feedback, and coaching from qualified trainers
Assessments: Written assessments, case studies, projects, simulations and observed practical tasks
Training: Supervised vocational placement, workplace observations and placement evidence
Students with previous study or relevant work experience may be eligible to have their existing skills recognised or receive credit for equivalent units, allowing for faster course completion.
Applications for RPL or Credit Transfer are assessed individually to ensure your experience or prior qualifications meet the required competency standards.
International students seeking advanced skills for leadership and senior educator roles in long day care, preschool, family day care, kindergarten and other regulated early childhood education and care services.
We provide the tools, equipment, and learning materials you need to succeed in your studies and future career.
This qualification prepares graduates for entry-level support roles in aged care, home care and community care services. Potential occupational outcomes include:
Graduates may progress to:
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I have had nothing but good experiences at South Sydney College. Every member of the staff is polite, professional, and eager to assist students with any issues or queries. They...
I have had nothing but good experiences at South Sydney College. Every member of the staff is polite, professional, and eager to assist students with any issues or queries. They foster a friendly atmosphere that makes learning here fun and encouraging. Lecturer, Ms. Shirin Sultana, deserves special recognition for her excellent instruction. She is informed, engaging, and patient with her students always. She cares about the success of her students, promotes involvement, and provides comprehensive explanations of the lessons. Her advice and assistance have greatly impacted my educational path. I sincerely appreciate the commitment of the faculty and staff at South Sydney College, and I heartily endorse this institution to anyone thinking about enrolling.
I have had nothing but good experiences at South Sydney College. Every member of the staff is polite, professional, and eager to assist students with any issues or queries. They foster a friendly atmosphere that makes learning here fun and encouraging. Lecturer, Ms. Shirin Sultana, deserves special recognition for her excellent instruction. She is informed, engaging, and patient with her students always. She cares about the success of her students, promotes involvement, and provides comprehensive explanations of the lessons. Her advice and assistance have greatly impacted my educational path. I sincerely appreciate the commitment of the faculty and staff at South Sydney College, and I heartily endorse this institution to anyone thinking about enrolling.
Maria Serenia Lee
“
South Sydney College has provided me with invaluable knowledge and an incredible experience as an international student. They have truly honed my skills and helped me grow into a...
South Sydney College has provided me with invaluable knowledge and an incredible experience as an international student. They have truly honed my skills and helped me grow into a better person. Thanks to my beautiful instructor, Ms. Shirin for being reliable and kind-hearted. Also, to the staff of student support team- for the timely response and assistance. 😊 Cheers!
South Sydney College has provided me with invaluable knowledge and an incredible experience as an international student. They have truly honed my skills and helped me grow into a better person. Thanks to my beautiful instructor, Ms. Shirin for being reliable and kind-hearted. Also, to the staff of student support team- for the timely response and assistance. 😊 Cheers!
Mary Ann Unggol
“
I appreciate the support provided by the Student Services and Administration team. They have been approachable and helpful in assisting with my queries, especially regarding...
I appreciate the support provided by the Student Services and Administration team. They have been approachable and helpful in assisting with my queries, especially regarding enrolments and schedules. The staff are generally accommodating and respond to concerns with professionalism. One area that could be improved is the response time for inquiries, as there are instances where updates take longer than expected. It would also be beneficial if clearer communication channels were established, especially for urgent student concerns. Overall, SSC has been supportive throughout my studies, and with a few improvements, the service can become even more efficient and student-friendly.
I appreciate the support provided by the Student Services and Administration team. They have been approachable and helpful in assisting with my queries, especially regarding enrolments and schedules. The staff are generally accommodating and respond to concerns with professionalism. One area that could be improved is the response time for inquiries, as there are instances where updates take longer than expected. It would also be beneficial if clearer communication channels were established, especially for urgent student concerns. Overall, SSC has been supportive throughout my studies, and with a few improvements, the service can become even more efficient and student-friendly.
Shane Roman (Roshien Nicole)
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I have to thank to South Sydney college for giving me a great experience talking in academic and social terms, I've learned so much with them and besides I had the great group of...
I have to thank to South Sydney college for giving me a great experience talking in academic and social terms, I've learned so much with them and besides I had the great group of classmates and teachers that have made my experience so great. I won't ever forget South Sydney college. Totally recommended.
I have to thank to South Sydney college for giving me a great experience talking in academic and social terms, I've learned so much with them and besides I had the great group of classmates and teachers that have made my experience so great. I won't ever forget South Sydney college. Totally recommended.
Jose Andres
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I've had a really positive experience studying at South Sydney College. The staff are very supportive, friendly, and approachable, which makes the college feel welcoming. They...
I've had a really positive experience studying at South Sydney College. The staff are very supportive, friendly, and approachable, which makes the college feel welcoming. They understand students' needs and always do their best to help us succeed. I especially want to thank my teacher, Shirin Sultana, who is truly amazing. She explains things clearly, is very patient, and always makes sure her students feel encouraged. Her guidance and kindness have made a big difference in my learning. I'm very grateful for the support I have received from the college and highly recommend South Sydney College to anyone looking for quality education.
I've had a really positive experience studying at South Sydney College. The staff are very supportive, friendly, and approachable, which makes the college feel welcoming. They understand students' needs and always do their best to help us succeed. I especially want to thank my teacher, Shirin Sultana, who is truly amazing. She explains things clearly, is very patient, and always makes sure her students feel encouraged. Her guidance and kindness have made a big difference in my learning. I'm very grateful for the support I have received from the college and highly recommend South Sydney College to anyone looking for quality education.
Renz Carmelo M. Ibay
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My experience studying the Certificate IV in Automotive Mechanical Diagnosis at South Sydney College over the past two years was great. The trainers were helpful, and the hands-on...
My experience studying the Certificate IV in Automotive Mechanical Diagnosis at South Sydney College over the past two years was great. The trainers were helpful, and the hands-on training really improved my skills. They also supported me during financial difficulties by offering a flexible payment plan. The SSC team always replied to my emails quickly and answered my questions. I feel ready for my career, and I'll definitely recommend this school to others
My experience studying the Certificate IV in Automotive Mechanical Diagnosis at South Sydney College over the past two years was great. The trainers were helpful, and the hands-on training really improved my skills. They also supported me during financial difficulties by offering a flexible payment plan. The SSC team always replied to my emails quickly and answered my questions. I feel ready for my career, and I'll definitely recommend this school to others
Franc Kenneth Roa
Demand for aged care and disability support workers continues to grow across Australia.
Individual support roles combine practical care with respectful, person-centred relationships.
Earnings vary depending on the role, experience, location, employer and employment arrangement.
Take the next step toward becoming a licensed electrician in Australia. Enquire today to receive your Info Pack or speak to our team to plan your enrolment.
Prefer to talk to someone? Call 02 85998866 or book a call with our team.
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