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CHC33021: Certificate III in Individual Support

Build the skills to provide safe, respectful and person-centred support in aged care and community settings.

Blended (In class and Online)
Burwood
52 weeks (4 Terms)
Certificate III
Intake 1: 21 September 2026, Intake 2: 19 October 2026 ...
This course is available to international students holding a current Student visa.
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Not sure where to start? Call us: 02 85998866 or +61 4 13158985 (WhatsApp) or Speak with the Team

Course Overview

The CHC33021 Certificate III in Individual Support prepares you to provide person-centred care and support to people in aged care, home and community care environments.

You will develop practical skills in supporting independence and wellbeing, following individual care plans, communicating with clients and working safely within health and community services.

The course also covers dementia support, palliative care, chronic disease, mental health, infection prevention and first aid. It combines classroom learning, online study, practical simulations and a minimum of 120 hours of supervised vocational placement.

Entry Requirements & Eligibility

To enrol, you must:

  • Be at least 18 years of age
  • Hold a current Student visa
  • Demonstrate satisfactory completion of studies equivalent to an Australian Year 10 qualification
  • Provide evidence of upper-intermediate English language proficiency through one of the following approved tests:
    • IELTS
      • Overall band score of 6, or
      • Overall band score of 5.0 when packaged with at least 10 weeks of ELICOS, or
      • Overall band score of 4.5 when packaged with at least 20 weeks of ELICOS
    • Cambridge English: Advanced, CAE
      • Score of 162, or
      • Score of 154 when packaged with at least 10 weeks of ELICOS, or
      • Score of 147 when packaged with at least 20 weeks of ELICOS
    • Pearson Test of English Academic, PTE
      • Score of 42, or
      • Score of 36 when packaged with at least 10 weeks of ELICOS, or
      • Score of 30 when packaged with at least 20 weeks of ELICOS
    • Occupational English Test, OET
      • A score of at least B for each test component
    • TOEFL iBT
      • Score of 46, or
      • Score of 35 when packaged with at least 10 weeks of ELICOS, or
      • Score of 32 when packaged with at least 20 weeks of ELICOS
  • The English language test must have been taken within the two years immediately before the date of the visa application.

To successfully complete this course, you’ll need to:

  • Have access to a computer/laptop with webcam, microphone, headset/speakers, reliable internet, and Microsoft Office (or equivalent)
  • Maintain access to required technology and study resources
  • Complete any required Language, Literacy, Numeracy and Digital Skills evaluation
  • Complete any required Language, Literacy, Numeracy and Digital Skills evaluation
  • Obtain a valid Working with Children Check before commencing placement
  • Obtain a Police Check where required
  • Meet any immunisation requirements advised by the vocational placement provider
  • Wear appropriate attire during practical activities and vocational placement

South Sydney College may conduct a pre-enrolment assessment or interview to confirm entry requirements, course suitability and any learning, literacy, numeracy, digital skills or support needs.

Course Structure

All units are delivered across four study terms. The delivery schedule allows students to commence at different scheduled intakes while progressively developing the leadership, curriculum and practical skills required for vocational placement and employment.

Core Units (9) Description
CHCCCS031 – Provide individualised support Provide person-centred support that follows individual care plans, preferences and organisational requirements.
CHCCCS038 – Facilitate the empowerment of people receiving support Support people to exercise choice, maintain control and participate actively in decisions about their care.
CHCCCS040 – Support independence and wellbeing Promote independence, wellbeing and participation while recognising and responding to changes in individual needs.
CHCCCS041 – Recognise healthy body systems Develop an understanding of healthy body systems and recognise changes that may require reporting or action.
CHCCOM005 – Communicate and work in health or community services Communicate effectively with clients, families, colleagues and other professionals in health and community settings.
CHCDIV001 – Work with diverse people Work respectfully with people from diverse cultural, social and individual backgrounds.
CHCLEG001 – Work legally and ethically Apply legal, ethical and organisational requirements when providing care and support.
HLTINF006 – Apply basic principles and practices of infection prevention and control Follow infection prevention and control procedures to reduce risks to clients, workers and others.
HLTWHS002 – Follow safe work practices for direct client care Apply workplace health and safety practices when providing direct care and responding to workplace risks.
Core Units (3) Description
CHCCCS031 – Provide individualised support Provide person-centred support that follows individual care plans, preferences and organisational requirements.
CHCCCS038 – Facilitate the empowerment of people receiving support Support people to exercise choice, maintain control and participate actively in decisions about their care.
CHCCCS040 – Support independence and wellbeing Promote independence, wellbeing and participation while recognising and responding to changes in individual needs.
CHCCCS041 – Recognise healthy body systems Develop an understanding of healthy body systems and recognise changes that may require reporting or action.
CHCCOM005 – Communicate and work in health or community services Communicate effectively with clients, families, colleagues and other professionals in health and community settings.
CHCDIV001 – Work with diverse people Work respectfully with people from diverse cultural, social and individual backgrounds.
CHCLEG001 – Work legally and ethically Apply legal, ethical and organisational requirements when providing care and support.
HLTINF006 – Apply basic principles and practices of infection prevention and control Follow infection prevention and control procedures to reduce risks to clients, workers and others.
HLTWHS002 – Follow safe work practices for direct client care Apply workplace health and safety practices when providing direct care and responding to workplace risks.
Elective Units (6) Description
CHCPAL003 – Deliver care services using a palliative approach Provide respectful and compassionate support to people receiving palliative care and their families.
CHCAGE013 – Work effectively in aged care Work effectively within aged care services while supporting the rights, dignity and needs of older people.
CHCAGE011 – Provide support to people living with dementia Provide person-centred support that responds to the individual needs and experiences of people living with dementia.
HLTAID011 – Provide First Aid Recognise and respond to emergencies by providing first aid until further assistance is available.
CHCMHS001 – Work with people with mental health issues Support people experiencing mental health issues while maintaining respectful and professional boundaries.
CHCCCS001 – Address the needs of people with chronic disease Support people living with chronic disease by following care plans and promoting self-management and wellbeing.

Key Learning Areas

Provide individualised and person-centred support

Promote independence, choice and wellbeing

Support people living with dementia

Work effectively in aged care

Provide care using a palliative approach

Address the needs of people with chronic disease

Work with people experiencing mental health issues

Recognise healthy body systems

Communicate in health and community services

Apply infection prevention and control practices

Follow safe work practices for direct client care

Meet legal and ethical responsibilities

Work respectfully with diverse people

Provide first aid

Follow care plans and workplace procedures

Course Delivery, Structure and Commitment

Duration: 52 weeks (including breaks)

Study Load: Approx. 30 hours per week, including 15 hours of face-to-face classes and tutorials, 5 hours of online or self-paced learning, and 10 hours of homework and independent study. Additional coaching is available by appointment.

Work Placement: Minimum 120 hours in an approved aged care, disability or community care setting

Delivery & Assessment Methods:

Face-to-Face Classes: Delivered at the Burwood campus

Online learning: Self-paced learning activities completed via the LMS

Trainer support: Ongoing guidance, feedback, and coaching from qualified trainers

Assessments: Written assessments, case studies, projects, simulations and observed practical tasks

Training: Supervised vocational placement, workplace observations and placement evidence

Recognition of Prior Learning (RPL) and Credit Transfer (CT):

Students with previous study or relevant work experience may be eligible to have their existing skills recognised or receive credit for equivalent units, allowing for faster course completion.

Applications for RPL or Credit Transfer are assessed individually to ensure your experience or prior qualifications meet the required competency standards.

Ideal For:

International students seeking advanced skills for leadership and senior educator roles in long day care, preschool, family day care, kindergarten and other regulated early childhood education and care services.

Resources & Support

We provide the tools, equipment, and learning materials you need to succeed in your studies and future career.

01

SSC will provide:

  • Classroom and computer facilities
  • LMS access and learning materials
  • Trainer support
  • Simulated workplace resources
  • Practical training facilities
02

Student needs to provide:

  • BYO laptop with Microsoft Office or equivalent
  • Personal Protective Equipment (PPE)
  • Working with Children Check
  • Police Check and immunisations
03

Vocational placement host will provide:

  • Access to care workplace
  • Care and mobility equipment
  • Workplace policies and records
  • PPE and emergency equipment
  • Qualified educators supervision
Career Pathways

Career Pathways

This qualification prepares graduates for entry-level support roles in aged care, home care and community care services. Potential occupational outcomes include:

Aged Care Worker Personal Care Assistant Home Care Assistant Residential Care Worker Community Care Worker Support Worker

Graduates may progress to:

  • Certificate IV in Ageing Support
  • Certificate IV in Disability Support
  • CHC62015 Advanced Diploma of Community Sector Management

Explore Reviews from Students

Google Rating: 4.8 | 267 reviews

I have had nothing but good experiences at South Sydney College. Every member of the staff is polite, professional, and eager to assist students with any issues or queries. They...

Maria Serenia Lee

Maria Serenia Lee

South Sydney College has provided me with invaluable knowledge and an incredible experience as an international student. They have truly honed my skills and helped me grow into a...

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Mary Ann Unggol

I appreciate the support provided by the Student Services and Administration team. They have been approachable and helpful in assisting with my queries, especially regarding...

Shane Roman (Roshien Nicole)

Shane Roman (Roshien Nicole)

I have to thank to South Sydney college for giving me a great experience talking in academic and social terms, I've learned so much with them and besides I had the great group of...

Jose Andres

Jose Andres

I've had a really positive experience studying at South Sydney College. The staff are very supportive, friendly, and approachable, which makes the college feel welcoming. They...

Renz Carmelo M. Ibay

Renz Carmelo M. Ibay

My experience studying the Certificate IV in Automotive Mechanical Diagnosis at South Sydney College over the past two years was great. The trainers were helpful, and the hands-on...

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Franc Kenneth Roa

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